Mail-in repair

Can’t make it to Escondido? Ship your device to us. Most repairs are completed within 1 to 48 hours of arrival, backed by a 60-day warranty.

How it works

Four steps, door to door

Tell us what’s wrong at (858) 746-4029 or support@smiliphone.com. We’ll confirm we can fix it and give you a shipping address.

Pack it securely with padding, include your name, phone number, email and a note describing the problem. Back up your data first if you can.

Most repairs are completed within 1 to 48 hours of arrival. We’ll confirm the final quote with you before any work begins.

Your device returns fixed, with a 60-day warranty on parts and labor.

60-day warranty on all mail-in repairs, parts and labor.
Motherboard-level, data recovery, or previously-attempted repairs may need extra diagnostic work. We’ll tell you upfront if yours does.
Devices unclaimed after 60 days may be recycled, so keep in touch.
You’re responsible for shipping both ways; we recommend tracked, insured shipping.

(858) 746-4029
Call for a quote & shipping address

support@smiliphone.com
Email us about your device

Call now